In the Click&Plug White Label solution, all user touch points, including platform interfaces, mobile application, email notifications and billing system, are customized specifically for your brand. All details, from color palette to logo integration, are fully aligned with your brand.

Definitely. The end user mobile application and management panel work with your brand. The Click&Plug name is not visible to users; All branding belongs to you.

Yes. All scenarios such as sales, rental, licensed business or operational revenue sharing can work integrated into the White Label solution.

All user data is held in encrypted and access-controlled PostgreSQL/MongoDB databases in ISO 27001 certified European data centers.

Unauthorized access is prevented with multi-layered access control mechanisms, IP whitelisting, JWT-based user session management and time-stamped access tokens.

Yes. All OCPP 1.6j connections work over TLS. Security certificate-based authentication is used in station-server communication.

Click&Plug enables the CPO to operate the entire charging infrastructure under the relevant national authority: EPDK in Türkiye, Ofgem in the United Kingdom, or the appropriate EU member-state energy regulator under AFIR. The mall provides parking space, grid connection and customer access.

Yes. All your stations (including different entrances, parking floors, different closed areas) work integrated with the central management panel. Additionally, device-based authorization, scheduling and reporting definitions can be made.

Yes. Special tariffs for tenants, separate usage rights for staff and store-based usage reports can be defined in the system. Thus, brands in the shopping mall can also benefit from this service.

The CPO operates under its own electricity-supply authorization—EPDK in Türkiye, Ofgem in the UK, or the appropriate EU/AFIR national authority so the dealership itself does not require a license.

Yes. Click&Plug is OCPP-compliant and brand-agnostic, allowing the CPO to integrate existing dealership hardware or install new multi-vendor units.

Yes. Click&Plug’s multi-tenant architecture lets operators manage all partnered sites—dealerships, shopping malls or parking facilities—from a single dashboard.

Thanks to authorization management and user segmentation, each profile can see and manage only its own transactions.

It is possible to start and stop charging, access past invoices and live monitoring via the mobile application. (Invoicing is available in Commercial use, consumption graphs can be seen in other scenarios)

Dynamic Load Balancing, or DLB, is a dynamic management system that distributes to devices according to the total power limit at the stations. Click&Plug ensures power balance by analyzing the instant needs of the devices.

Yes. Devices below the minimum charge value are queued. Privileges can be defined for priority or VIP users.

Manual device shutdown, power limit definition or user-based priority definitions can be made via the operator panel.

Click&Plug follows ISO 27001-aligned controls and is preparing for formal certification. Internal audits and external penetration tests are scheduled on a recurring basis.

All payment flows are tokenized and routed through PCI-DSS Level 1 gateways. Click&Plug never stores raw cardholder data.

Absolutely. Per-kWh, per-minute or flat-session pricing—including time-of-day or demand-based rules—can be configured in your admin console.

Yes. REST APIs and webhooks enable seamless connections to leading CRM platforms, payment providers and customer-loyalty programs.

The app caches credentials and allows RFID or QR-code initiation; transactions sync automatically once the connection is restored.

Yes. Push notifications provide live updates for session start/stop, price changes, and low-balance warnings.

Yes. Detailed graphs show kWh usage, cost breakdowns, and estimated carbon-emission reductions per session or per month.

No. The CPO invoices end users directly under its own electricity-supply authorization—EPDK (Türkiye), Ofgem (UK), or the relevant EU/AFIR national authority. The mall is not involved in electricity resale.

Click&Plug supports modular expansion; additional units can be added and dynamically balanced without service disruption, meeting local grid-operator requirements.

OCPP (Open Charge Point Protocol) is the open communication standard between EV chargers and charge management systems. It eliminates vendor lock-in by allowing chargers from different manufacturers to connect to the same platform. OCPP 1.6j covers core WebSocket-based commands; OCPP 2.0.1 adds Plug & Charge (ISO 15118), V2G and enhanced security. Click&Plug supports both versions.

Yes. In Turkey, a Charging Network Operator (ŞAİ) licence issued by EPDK (Energy Market Regulatory Authority) is mandatory to provide public EV charging services. Unlicensed operators cannot charge fees for the service. However, some exceptions exist for closed private premises (e.g. internal company use). Click&Plug offers a licensed CPO partnership model, enabling unlicensed site owners (malls, car parks, workplaces) to monetise their charging infrastructure.

Dynamic Load Balancing (DLB) ensures multiple EV chargers share available electrical capacity without overloading the grid connection. For example, with a single 22 kW connection serving 4 chargers, DLB dynamically distributes this capacity based on real-time demand — allowing more charging points without expensive grid upgrades. Click&Plug's DLB works via the OCPP SetChargingProfile command and is compatible with all OCPP-compliant devices.

EV charge management software costs vary by business model and scale. Common pricing models: (1) SaaS subscription — $3–5 per connector/month; (2) Transaction-based — $0.10–0.20 per successful charging session; (3) On-Premise licence — one-time fee of $20,000–30,000+. Click&Plug offers SaaS for smaller operations and On-Premise / White Label licences for large CPOs. Contact us for a demo and quote.

A multi-tenant architecture means a single software platform serves multiple independent customers (tenants) simultaneously, with each tenant's data, users, billing and reports kept fully isolated. Click&Plug's multi-tenant setup supports a company hierarchy (Master → Parent → Child), allows each tenant White Label access via their own domain, and uses a master database plus isolated per-tenant PostgreSQL databases.