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Find answers here for your questions and more.
Find answers here for your questions and more.
In the Click&Plug White Label solution, all user touch points, including platform interfaces, mobile application, email notifications and billing system, are customized specifically for your brand. All details, from color palette to logo integration, are fully aligned with your brand.
Definitely. The end user mobile application and management panel work with your brand. The Click&Plug name is not visible to users; All branding belongs to you.
Yes. All scenarios such as sales, rental, licensed business or operational revenue sharing can work integrated into the White Label solution.
All user data is held in encrypted and access-controlled PostgreSQL/MongoDB databases in ISO 27001 certified European data centers.
Unauthorized access is prevented with multi-layered access control mechanisms, IP whitelisting, JWT-based user session management and time-stamped access tokens.
Yes. All OCPP 1.6j connections work over TLS. Security certificate-based authentication is used in station-server communication.
Yes. Click&Plug offers scalable charging solutions for shopping mall car parks. It can be applied in visitor parking, valet area or tenant private areas.
Yes. All your stations (including different entrances, parking floors, different closed areas) work integrated with the central management panel. Additionally, device-based authorization, scheduling and reporting definitions can be made.
Yes. Special tariffs for tenants, separate usage rights for staff and store-based usage reports can be defined in the system. Thus, brands in the shopping mall can also benefit from this service.
Yes. You can set up a station without having an EMRA license, or you can control your existing stations only through the panel to be allocated within the gallery, in your internal operations or for limited customer use.
Definitely. Click&Plug Operator Panel allows you to manage all your multi-location stations through a single central interface. Additionally, personnel-based authorization and location-based reporting systems are active.
If you have a license, you can work with your own brand as a White Label with a purchasing or rental model. If you do not have a license, you can immediately contact Click&Plug for unlicensed models and choose the flexible solution that suits you and start working immediately.
Thanks to authorization management and user segmentation, each profile can see and manage only its own transactions.
It is possible to start and stop charging, access past invoices and live monitoring via the mobile application. (Invoicing is available in Commercial use, consumption graphs can be seen in other scenarios)
Dynamic Load Balancing, or DLB, is a dynamic management system that distributes to devices according to the total power limit at the stations. Click&Plug ensures power balance by analyzing the instant needs of the devices.
Yes. Devices below the minimum charge value are queued. Privileges can be defined for priority or VIP users.
Manual device shutdown, power limit definition or user-based priority definitions can be made via the operator panel.
Yes. The entire system works through the domain name you specify and your corporate logo is integrated into the interfaces. SSL certificates and DNS redirects are set up by us.
Definitely. You can benefit from the Tier-1 / Tier-2 technical support packages offered by us.
System updates are made simultaneously with the main Click&Plug infrastructure, but your specific customizations on the UI/UX side are preserved. Additionally, special developments can be included in the roadmap according to your requests.
Yes. We fully comply with all local and international data protection regulations, especially the European Union, UK GDPR and Turkey's KVKK.
AES-256 and TLS 1.3 encryption protocols are used. End-to-end encryption is applied in both data transmission and data storage.
Data ownership belongs to your brand within the scope of the White Label agreement. Click&Plug acts as a data processor and only processes with your consent.
Certainly. With Click&Plug's unlicensed model, shopping mall managements or parking lot operators can offer charging services under their own brands or with flexible solutions. Since there is no electricity sale in this model, that is, it works with a pay-per-meter logic, user management can be done by charging the units connected to the stations.
Definitely. If you have an EMRA license, you can create tariffs based on time, energy or special campaigns with Click&Plug's tariff module. For example, scenarios such as 1 hour of free entry into the shopping mall and a fee afterward can be applied.
Yes. You can install fixed or mobile type OCPP compatible chargers for test or demo vehicles in the gallery. Click&Plug offers special software solutions for both showroom and parking lot type installations.
Yes. Thanks to user authorization and session type definition, Click&Plug can define the station as open to personnel only or open to the public at any time. You can also provide controlled access via RFID card, QR code or mobile application.
Yes. All charging sessions made through your mobile application are recorded. This data can be presented to the customer as a “secure usage history” and can also be integrated into after-sales technical support processes.
Yes. Users log into the system with different roles: individual user, station owner, operator, admin, etc. A specific panel view is defined for each role.
Yes. The same user can perform charging operations while managing the stations he owns, and multi-scenario structure is supported.
UI/UX design is automatically simplified based on the user's role. Unnecessary modules are not shown, and processes are kept simple with step-by-step guidance.
Yes. All units are monitored instantly and the system automatically carries out power priority and queue management.
DLB can be implemented with all devices that support OCPP 1.6j. Brand-based validations have been tested by Click&Plug. You can quickly reach the most accurate result on this page by using our compatible brand identification tool.
Yes. All DLB decisions, load distribution graphs and time-based log records are kept in the system and can be exported optionally.
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